Countryside living

Victoria Pinkerton recently took over the management of an apartment block in Bangor, of which I am a Director. Victoria herself is dealing with the transfer from the other Agent, and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed, in her first week, the insurance cost was reduced by £1000. The transition has not been smooth, but she has persisted in overcoming obstacles, and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism, and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Victoria Pinkerton and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

We have viewed a number of properties, but Victoria Pinkerton has been a pleasure to deal with. After sending a request to view the property, they made initial contact very quickly and were very accommodating and helped us to arrange a time around work. They also checked in with us on the day to check we were still comfortable viewing. Aimee met us at the property. She was so friendly and welcoming. We are 1st time buyers, and she made us feel valued - that no question was too big or too small or silly! She was very knowledgeable and guided up around the house with no pressure or awkwardness. We have met a number of estate agents, but she has by far been the nicest! Look forward to hopefully dealing with Victoria Pinkerton in the future!

Very professional. Of particular note was Erin who was a great help throughout the sale. A very efficient process throughout and will definitely be using their services again in the near future.

Having just recently completed the purchase of a property as a first-time buyer, I can highly recommend the team at Victoria Pinkerton. For the initial viewings and any follow-up visits, I dealt with Lydia, who was always very friendly and was able to answer any questions I had on the property. Throughout the rest of the purchasing process over the following months, I mostly dealt with Sandra, whose communication was great; she was always easy to get a hold of, provided regular updates and was the most helpful part of the whole thing right up to completion. The same can be said for the other members of the team with whom I had been in contact on occasion. Overall, nothing but good things to say about the team and would happily recommend them to anyone in the future

We were very impressed with the service provided by Victoria Pikerton when buying our house. Anyone I dealt with, especially Sandra, was extremely efficient and professional, and nothing was too much bother. We would definitely recommend Pinkertons.

We started our search in February for our new home, and our entire experience with Victoria Pinkerton has been most satisfactory. We were kept well informed, the dashboard was very useful and updated along the way as required. All staff, especially Nikki, treated us with courtesy and consideration along the way. A very professional team that made a stressful journey easier.

I just wanted to take a moment to express my sincere appreciation for Ciara. Ciara has been an absolute gem in managing my property portfolio. Her professionalism, dedication, and attention to detail have truly set her apart. From finding reliable tenants to ensuring seamless communication throughout the entire process, Ciara has consistently gone above and beyond to exceed my expectations. What truly stands out is Ciara's genuine care and commitment to looking after my properties as if they were her own. Her proactive approach and problem-solving skills have made the entire experience stress-free and enjoyable. I feel confident and assured knowing that Ciara is taking care of my investments. In summary, Ciara is an exceptional asset to your team, and I couldn't be more grateful for her outstanding service.

Megan's exceptional attention to detail and unwavering dedication have truly set her apart in managing my property. From the initial let to the mid-term inspections and the meticulous move-out report, Megan has consistently gone above and beyond to safeguard my interests as a landlord. In a particularly challenging situation involving a dispute over the deposit at the end of a tenancy, Megan's expertise and thoroughness shone through. Her meticulous documentation and evidence collection were instrumental in securing a favourable outcome. The adjudicator's ruling in my favour, citing the exceptional quality of the evidence supplied, is a testament to Megan's outstanding professionalism. Megan's exceptional eye for detail and commitment to protecting my interests make her an invaluable asset. I have complete confidence in her abilities, and I am truly grateful for her exceptional service. Megan is a true professional, and I feel fortunate to have her managing my property.

It has taken us 14 months and 56 houses to finally find our forever home. During those months, we had been in contact with many estate agents asking " what is coming on?", and making viewing appointments daily. I began to know the staff inside out from each estate agent, and most knew me as soon as I only gave my first name. Victoria Pinkerton are an excellent Team. Aimee and Nikki always went that extra mile, and nothing was ever too much trouble. Aimee even went out of her way to contact me regarding houses that were listed with other estate agents, just in case I missed " the special one". The Pinkertons Team were very enthusiastic and always on hand anytime you needed them. They were polite, friendly, helpful, professional, and most of all, took the time to help us with any queries we had. I would highly recommend Victoria Pinkerton.