First time buyers

We were very impressed with the service provided by Victoria Pikerton when buying our house. Anyone I dealt with, especially Sandra, was extremely efficient and professional, and nothing was too much bother. We would definitely recommend Pinkertons.

First class. Excellent customer service. Very attentive, even though I was buying from Victoria Pinkerton. Sandra and Aimee were so approachable and easy to chat too when I had a query. If I ever move again, I will definitely select Victoria Pinkerton to sell my property, and it would hopefully be through Victoria Pinkerton that I would buy from.

Recently purchased a house through this estate agent and I could not be happier. They are professional and caring. They keep in brilliant contact and answer every enquiry. Thank you team

My husband and I bought a property from Victoria Pinkerton. The service provided from going sale agreed to getting the keys into our hands was superb. The communication from all the team allowed for a quick and easy process. I would highly recommend Victoria Pinkerton.

My experience with Victoria Pinkerton has been 100% +++. In particular, Christina Gass demonstrated their total commitment to our property sale, attention to detail, giving very helpful advice, including their marketing expertise, finding suitable buyers, contract document chase, liaison with our conveyancing solicitor all the way to successful completion. When I had questions urgently needing answered, they were always on hand to provide answers. There was no forwarding to "a message service", or endless waiting, they were always contactable, and provided well-thought-out answers. "Selling can be a frustrating ordeal" That is why it is essential you have the involvement of only true professionals on your side.

Very professional. Of particular note was Erin who was a great help throughout the sale. A very efficient process throughout and will definitely be using their services again in the near future.

Victoria Pinkerton recently took over the management of an apartment block in Bangor, of which I am a Director. Victoria herself is dealing with the transfer from the other Agent, and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed, in her first week, the insurance cost was reduced by £1000. The transition has not been smooth, but she has persisted in overcoming obstacles, and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism, and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Victoria Pinkerton and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

First of all, we would like to say a big thank you to all the staff at Victoria Pinkerton for handling the sale of our late mother's home (our dear family home). From meeting them at the initial valuation, we knew we’d picked the right agent to sell for us. The brochure was superb, with a selection of good-quality photos. Sandra and Christina were in contact continually, updating and reassuring and worked tirelessly to sell our home. They were empathic, friendly and very professional. Aimee was so pleasant and helpful, providing guidance every step of the way. Everyone we spoke to was absolutely lovely. We would highly recommend using Victoria Pinkerton as an agent. They will not disappoint. Thank you again

Rachelle was extremely helpful and friendly. She explained everything and helped me understand what goes into getting your first home. Rachelle also worked around my working hours as I have a long working day and can't get out of work for meetings. I would 100% go back to her for more help in the future.

We have viewed a number of properties, but Victoria Pinkerton has been a pleasure to deal with. After sending a request to view the property, they made initial contact very quickly and were very accommodating and helped us to arrange a time around work. They also checked in with us on the day to check we were still comfortable viewing. Aimee met us at the property. She was so friendly and welcoming. We are 1st time buyers, and she made us feel valued - that no question was too big or too small or silly! She was very knowledgeable and guided up around the house with no pressure or awkwardness. We have met a number of estate agents, but she has by far been the nicest! Look forward to hopefully dealing with Victoria Pinkerton in the future!