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I had an excellent experience with Victoria Pinkerton. The staff were kind and courteous throughout my house purchase. The process was really smooth, and I felt they always tried their best to keep me informed. I'd definitely recommend this agency and would use them in the future myself as well.

Having just recently completed the purchase of a property as a first-time buyer, I can highly recommend the team at Victoria Pinkerton. For the initial viewings and any follow-up visits, I dealt with Lydia, who was always very friendly and was able to answer any questions I had on the property. Throughout the rest of the purchasing process over the following months, I mostly dealt with Sandra, whose communication was great; she was always easy to get a hold of, provided regular updates and was the most helpful part of the whole thing right up to completion. The same can be said for the other members of the team with whom I had been in contact on occasion. Overall, nothing but good things to say about the team and would happily recommend them to anyone in the future

First of all, we would like to say a big thank you to all the staff at Victoria Pinkerton for handling the sale of our late mother's home (our dear family home). From meeting them at the initial valuation, we knew we’d picked the right agent to sell for us. The brochure was superb, with a selection of good-quality photos. Sandra and Christina were in contact continually, updating and reassuring and worked tirelessly to sell our home. They were empathic, friendly and very professional. Aimee was so pleasant and helpful, providing guidance every step of the way. Everyone we spoke to was absolutely lovely. We would highly recommend using Victoria Pinkerton as an agent. They will not disappoint. Thank you again

Megan's exceptional attention to detail and unwavering dedication have truly set her apart in managing my property. From the initial let to the mid-term inspections and the meticulous move-out report, Megan has consistently gone above and beyond to safeguard my interests as a landlord. In a particularly challenging situation involving a dispute over the deposit at the end of a tenancy, Megan's expertise and thoroughness shone through. Her meticulous documentation and evidence collection were instrumental in securing a favourable outcome. The adjudicator's ruling in my favour, citing the exceptional quality of the evidence supplied, is a testament to Megan's outstanding professionalism. Megan's exceptional eye for detail and commitment to protecting my interests make her an invaluable asset. I have complete confidence in her abilities, and I am truly grateful for her exceptional service. Megan is a true professional, and I feel fortunate to have her managing my property.

We recently bought our first home with Victoria Pinkerton, and from the very first phone call with them, we felt so at ease, and the whole process made buying a home so less daunting. They talked us through every step, and everything went so smoothly and stress-free. We couldn't recommend Victoria Pinkerton enough - the whole team is so friendly and helpful!

We started our search in February for our new home, and our entire experience with Victoria Pinkerton has been most satisfactory. We were kept well informed, the dashboard was very useful and updated along the way as required. All staff, especially Nikki, treated us with courtesy and consideration along the way. A very professional team that made a stressful journey easier.

Rachelle not only helped us get our mortgage but also supported us through what turned out to be a long difficult process. Her optimism and positive approach was amazing and much needed. She is great at her job, and we would highly recommend using her. Thank you Rachelle!

Victoria Pinkerton recently took over the management of an apartment block in Bangor, of which I am a Director. Victoria herself is dealing with the transfer from the other Agent, and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed, in her first week, the insurance cost was reduced by £1000. The transition has not been smooth, but she has persisted in overcoming obstacles, and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism, and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Victoria Pinkerton and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

Excellent service from start to finish! We were kept well informed during a complicated sales process (long chain) and relied on the team’s excellent advice throughout. The whole team went the extra mile and I would not hesitate to recommend them.

I've had the pleasure of working with Mark from Victoria Pinkerton for over five years now, and I can confidently say that he never fails to impress. Mark's professionalism and attention to detail are truly commendable. As a Director of a residents management company, I rely on Mark to keep me informed about expenditure and scheduled works, and he always delivers with thorough and timely responses. What sets Mark apart is his dedication to maintaining consistent communication, even when my interactions with Victoria Pinkerton extend beyond property management. Despite not being part of the sales team, Mark has been incredibly supportive during the sale of three properties. It's evident that he takes personal ownership of his clients' experiences, ensuring a seamless transition and demonstrating a level of care that goes above and beyond. I'm grateful to have Mark as my point of contact at Victoria Pinkerton, and his unwavering commitment to excellence has made every interaction a positive one. He truly embodies the values of professionalism and exceptional customer service.