2 Willow Park Bangor, BT20 5PW

We were extremely pleased with the service that Victoria Pinkerton provided, with regards to the sale of our late parents’ home at Henderson Avenue, Bangor. This was a difficult, emotional and stressful time for the family, and the staff at Victoria Pinkerton went above and beyond in delivering our requests. This was our family home for 54 years, and Victoria Pinkerton was so empathetic in their approach throughout every stage of the sales process. This company understood the housing market in the area and answered all our questions in a way that was clear and easy to understand. The advice that they provided was delivered in a very professional and friendly way. I have no hesitation in recommending Victoria Pinkerton to any person who is thinking of selling their property.

Victoria Pinkerton recently took over the management of an apartment block in Bangor, of which I am a Director. Victoria herself is dealing with the transfer from the other Agent, and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed, in her first week, the insurance cost was reduced by £1000. The transition has not been smooth, but she has persisted in overcoming obstacles, and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism, and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Victoria Pinkerton and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

Victoria Pinkerton offers a friendly, efficient, professional service. I would highly recommend them. Victoria Pinkerton offered expert advice and engaged with us throughout the whole process. Nothing was too much trouble. We have had a wonderful experience, thank you, Team Victoria Pinkerton.

First class. Excellent customer service. Very attentive, even though I was buying from Victoria Pinkerton. Sandra and Aimee were so approachable and easy to chat too when I had a query. If I ever move again, I will definitely select Victoria Pinkerton to sell my property, and it would hopefully be through Victoria Pinkerton that I would buy from.

We started our search in February for our new home, and our entire experience with Victoria Pinkerton has been most satisfactory. We were kept well informed, the dashboard was very useful and updated along the way as required. All staff, especially Nikki, treated us with courtesy and consideration along the way. A very professional team that made a stressful journey easier.

We have viewed a number of properties, but Victoria Pinkerton has been a pleasure to deal with. After sending a request to view the property, they made initial contact very quickly and were very accommodating and helped us to arrange a time around work. They also checked in with us on the day to check we were still comfortable viewing. Aimee met us at the property. She was so friendly and welcoming. We are 1st time buyers, and she made us feel valued - that no question was too big or too small or silly! She was very knowledgeable and guided up around the house with no pressure or awkwardness. We have met a number of estate agents, but she has by far been the nicest! Look forward to hopefully dealing with Victoria Pinkerton in the future!

I've had the pleasure of working with Mark from Victoria Pinkerton for over five years now, and I can confidently say that he never fails to impress. Mark's professionalism and attention to detail are truly commendable. As a Director of a residents management company, I rely on Mark to keep me informed about expenditure and scheduled works, and he always delivers with thorough and timely responses. What sets Mark apart is his dedication to maintaining consistent communication, even when my interactions with Victoria Pinkerton extend beyond property management. Despite not being part of the sales team, Mark has been incredibly supportive during the sale of three properties. It's evident that he takes personal ownership of his clients' experiences, ensuring a seamless transition and demonstrating a level of care that goes above and beyond. I'm grateful to have Mark as my point of contact at Victoria Pinkerton, and his unwavering commitment to excellence has made every interaction a positive one. He truly embodies the values of professionalism and exceptional customer service.

We recently sold our home with Victoria Pinkerton and couldn't recommend them enough; from the initial valuation to completion was flawless. I can’t finish off without giving Sandra a special mention, from the start she helped us at every turn and even went as far as showing us how to use the app on my phone to map the progress of our sale, and with constant updates on the phone, we were kept very well informed.

Megan's exceptional attention to detail and unwavering dedication have truly set her apart in managing my property. From the initial let to the mid-term inspections and the meticulous move-out report, Megan has consistently gone above and beyond to safeguard my interests as a landlord. In a particularly challenging situation involving a dispute over the deposit at the end of a tenancy, Megan's expertise and thoroughness shone through. Her meticulous documentation and evidence collection were instrumental in securing a favourable outcome. The adjudicator's ruling in my favour, citing the exceptional quality of the evidence supplied, is a testament to Megan's outstanding professionalism. Megan's exceptional eye for detail and commitment to protecting my interests make her an invaluable asset. I have complete confidence in her abilities, and I am truly grateful for her exceptional service. Megan is a true professional, and I feel fortunate to have her managing my property.

We were very impressed with the service provided by Victoria Pikerton when buying our house. Anyone I dealt with, especially Sandra, was extremely efficient and professional, and nothing was too much bother. We would definitely recommend Pinkertons.