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Victoria Pinkerton recently took over the management of an apartment block in Bangor, of which I am a Director. Victoria herself is dealing with the transfer from the other Agent, and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed, in her first week, the insurance cost was reduced by £1000. The transition has not been smooth, but she has persisted in overcoming obstacles, and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism, and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Victoria Pinkerton and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

Excellent service from start to finish! We were kept well informed during a complicated sales process (long chain) and relied on the team’s excellent advice throughout. The whole team went the extra mile and I would not hesitate to recommend them.

We recently bought our first home with Victoria Pinkerton, and from the very first phone call with them, we felt so at ease, and the whole process made buying a home so less daunting. They talked us through every step, and everything went so smoothly and stress-free. We couldn't recommend Victoria Pinkerton enough - the whole team is so friendly and helpful!

Recently purchased a house through this estate agent and I could not be happier. They are professional and caring. They keep in brilliant contact and answer every enquiry. Thank you team

I've had the pleasure of working with Mark from Victoria Pinkerton for over five years now, and I can confidently say that he never fails to impress. Mark's professionalism and attention to detail are truly commendable. As a Director of a residents management company, I rely on Mark to keep me informed about expenditure and scheduled works, and he always delivers with thorough and timely responses. What sets Mark apart is his dedication to maintaining consistent communication, even when my interactions with Victoria Pinkerton extend beyond property management. Despite not being part of the sales team, Mark has been incredibly supportive during the sale of three properties. It's evident that he takes personal ownership of his clients' experiences, ensuring a seamless transition and demonstrating a level of care that goes above and beyond. I'm grateful to have Mark as my point of contact at Victoria Pinkerton, and his unwavering commitment to excellence has made every interaction a positive one. He truly embodies the values of professionalism and exceptional customer service.

We were very impressed with the service provided by Victoria Pikerton when buying our house. Anyone I dealt with, especially Sandra, was extremely efficient and professional, and nothing was too much bother. We would definitely recommend Pinkertons.

Outstanding service from beginning to end. We would highly recommend Victoria Pinkerton and could not have asked for better when purchasing our new home. From the first point of contact via the phone, I instantly felt at ease. During the early stages of the searching process, we met the team in person and we instantly knew that this was the right estate agent for us. From the get-go, their expertise and professionalism were evident, as well as during the purchasing process. Alongside this, they are so friendly, supportive, and caring. Any concerns that we had were addressed promptly, and we really appreciated this, putting our minds at ease and providing the reassurances we needed. Excellent communication from everyone in the team. A person-centred approach and exceptional overall service which is testament to why they are rated so highly. Top-notch! Thank-you so much again to everyone that helped us along the way. An amazing team!

We have viewed a number of properties, but Victoria Pinkerton has been a pleasure to deal with. After sending a request to view the property, they made initial contact very quickly and were very accommodating and helped us to arrange a time around work. They also checked in with us on the day to check we were still comfortable viewing. Aimee met us at the property. She was so friendly and welcoming. We are 1st time buyers, and she made us feel valued - that no question was too big or too small or silly! She was very knowledgeable and guided up around the house with no pressure or awkwardness. We have met a number of estate agents, but she has by far been the nicest! Look forward to hopefully dealing with Victoria Pinkerton in the future!

Megan's exceptional attention to detail and unwavering dedication have truly set her apart in managing my property. From the initial let to the mid-term inspections and the meticulous move-out report, Megan has consistently gone above and beyond to safeguard my interests as a landlord. In a particularly challenging situation involving a dispute over the deposit at the end of a tenancy, Megan's expertise and thoroughness shone through. Her meticulous documentation and evidence collection were instrumental in securing a favourable outcome. The adjudicator's ruling in my favour, citing the exceptional quality of the evidence supplied, is a testament to Megan's outstanding professionalism. Megan's exceptional eye for detail and commitment to protecting my interests make her an invaluable asset. I have complete confidence in her abilities, and I am truly grateful for her exceptional service. Megan is a true professional, and I feel fortunate to have her managing my property.